Seasonal Virtual Tax Site Lead

Campaign for Working Families; Oregon; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Campaign for Working Families in Oregon seeks a Virtual Tax Site Coordinator to lead our online tax preparation program for the 2027 season. You will manage intake, preparation, quality review, and e-filing, ensuring timely, accurate service with strict confidentiality.

You will guide Intake Specialists, Tax Associates, and volunteers, monitor workflows and deadlines, and coordinate remote staff to maintain production targets and client satisfaction.

Qualifications

• Oversee virtual tax site operations and workflows.
• Ensure compliance with IRS VITA/TCE standards and data security.
• Coordinate staff, interns and volunteers, and monitor production targets.

Responsibilities

• Execute daily virtual site opening and closing procedures and establish production targets.
• Manage the daily return inventory from intake through e-filing and approvals.
• Monitor queues, aging returns, and deadlines, reallocating work as needed.
• Provide clear guidance and support to staff, volunteers, and clients with sensitivity and integrity.

Skills

Leadership

Communication

Organization

Integrity

Education

High school diploma or equivalent

Associate or bachelor’s degree in accounting, business, public administration, social services, nonprofit management, or related field preferred

Job description

Campaign for Working Families in Oregon seeks a Virtual Tax Site Coordinator to lead our online tax preparation program for the 2027 season. You will manage intake, preparation, quality review, and e-filing, ensuring timely, accurate service with strict confidentiality.

You will guide Intake Specialists, Tax Associates, and volunteers, monitor workflows and deadlines, and coordinate remote staff to maintain production targets and client satisfaction.