Seasonal Tax Office Front Desk Concierge

H&R Block, Inc.; Whelchel (GA); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and support tax professionals, with opportunities to grow into tax prep or leadership roles.

This in-person role requires strong client service, organizational skills, and flexibility to work evenings and weekends during tax season, in a Georgia office location.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and strong organizational abilities.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain an orderly office to ensure a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

MS Office

Evenings & weekends

Education

Diploma/GED or equivalent

Customer service exp

Receptionist/Admin exp

Tax/financial services exp

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and support tax professionals, with opportunities to grow into tax prep or leadership roles.

This in-person role requires strong client service, organizational skills, and flexibility to work evenings and weekends during tax season, in a Georgia office location.