Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Macon (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Georgia is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and align clients with the right tax professional.

This in-person role supports daily office operations and provides a friendly, professional first impression throughout tax season. You’ll handle calls and scheduling, maintain a tidy office, and collaborate with tax professionals to ensure smooth client flow.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and pair clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Georgia is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and align clients with the right tax professional.

This in-person role supports daily office operations and provides a friendly, professional first impression throughout tax season. You’ll handle calls and scheduling, maintain a tidy office, and collaborate with tax professionals to ensure smooth client flow.