Seasonal Tax Associate: Training, Client-Focused

H&R Block, Inc.; Brookline (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in person at a local tax office. No prior tax experience is required as training is provided from day one. You’ll meet with clients, gather information, prepare tax returns, and answer questions while building solid client relationships.

The role emphasizes strong communication, problem solving, and teamwork. Availability includes peak periods with up to 40 hours, and work is conducted on-site in a local office in Massachusetts.

Qualifications

• Experience in customer service or client-facing roles.
• Clear communication and ability to explain information simply.
• Strong problem-solving and information organizing skills.

Responsibilities

• Meet with clients to gather information for tax returns.
• Prepare complete and accurate tax returns with guidance.
• Explain tax information clearly and provide recommendations.
• Identify potential tax savings opportunities for clients.
• Support the team and contribute to office priorities.

Skills

Customer service experience

Strong communication

Problem solving

Ask questions to understand needs

Digital tools including AI

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting or related field

Tools

Copilot

ChatGPT

Microsoft Office

Job description

H&R Block is hiring a Seasonal Tax Associate to work in person at a local tax office. No prior tax experience is required as training is provided from day one. You’ll meet with clients, gather information, prepare tax returns, and answer questions while building solid client relationships.

The role emphasizes strong communication, problem solving, and teamwork. Availability includes peak periods with up to 40 hours, and work is conducted on-site in a local office in Massachusetts.