Seasonal Tax Associate: Client Tax Prep & Training

H&R Block, Inc.; Revere (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate in Massachusetts for in-person client service. No prior tax experience required; you’ll receive training and support from day one and work with clients to gather information, prepare returns, and answer questions.

You’ll meet with clients, identify savings opportunities, and build relationships while contributing to office priorities and teamwork. Hours can vary seasonally with a competitive hourly rate.

Qualifications

• Experience in customer service or client-facing roles.
• Strong communication and ability to explain information clearly.
• Problem-solving skills and information organization.
• Comfort with digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products and services.
• Address questions and unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Comfort using digital tools including?

Education

High school diploma / GED / equivalent

H&R Block Income Tax Course

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate in Massachusetts for in-person client service. No prior tax experience required; you’ll receive training and support from day one and work with clients to gather information, prepare returns, and answer questions.

You’ll meet with clients, identify savings opportunities, and build relationships while contributing to office priorities and teamwork. Hours can vary seasonally with a competitive hourly rate.