Seasonal Tax Associate: Learn Tax & Build Client Skills

H&R Block, Inc.; Stoneham (MA); Vor Ort; USD 23.000 - 29.000; Vollzeit

Zusammenfassung

H&R Block in Massachusetts is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather tax information, and prepare returns with training and support from experienced teammates.

No prior tax experience is required as comprehensive training is provided; strong customer service and clear communication are essential to help clients understand tax implications and options. Availability for peak tax season hours is expected.

Qualifikationen

• Experience interacting with customers in a service environment.
• Strong communication skills; ability to explain information clearly.
• Problem-solving abilities with an organized approach.
• Familiar with AI-based tools like Copilot and ChatGPT.

Aufgaben

• Meet with clients to gather information and understand tax situations.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships through teamwork and client-first approach.

Kenntnisse

Customer service

Communication

Problem solving

AI tools familiarity

Ausbildung

High school diploma / GED

Tools

Copilot/ChatGPT

Jobbeschreibung

H&R Block in Massachusetts is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather tax information, and prepare returns with training and support from experienced teammates.

No prior tax experience is required as comprehensive training is provided; strong customer service and clear communication are essential to help clients understand tax implications and options. Availability for peak tax season hours is expected.