Seasonal Tax Associate — Training, Growth, Local Office

H&R Block, Inc.; Lincoln (MA); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block in Massachusetts is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

Training is provided, and you will earn an hourly wage with opportunities to increase earnings as you gain tax knowledge. Candidates should have strong communication and problem-solving skills, customer service experience, and the ability to use digital tools like Copilot and

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools (Copilot/ChatGPT)

Education

High school diploma / GED

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Massachusetts is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

Training is provided, and you will earn an hourly wage with opportunities to increase earnings as you gain tax knowledge. Candidates should have strong communication and problem-solving skills, customer service experience, and the ability to use digital tools like Copilot and