Seasonal Tax Associate — Client‑Focused Tax Prep Pro

H&R Block, Inc.; Feeding Hills (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discounts

Business Travel Accident Insurance

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office in Massachusetts. You will meet with clients, gather information, and prepare tax returns with on-the-job training, while explaining tax concepts clearly and building client relationships.

The role emphasizes learning tax knowledge, identifying savings opportunities, and collaborating with teammates to support office priorities. Availability for peak tax season hours is expected.

Qualifications

• Experience interacting with customers or clients in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving abilities, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Clear communication

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office in Massachusetts. You will meet with clients, gather information, and prepare tax returns with on-the-job training, while explaining tax concepts clearly and building client relationships.

The role emphasizes learning tax knowledge, identifying savings opportunities, and collaborating with teammates to support office priorities. Availability for peak tax season hours is expected.