Seasonal Tax Associate: Client‑Focused Tax Prep & Training

H&R Block, Inc.; Randolph (MA); Sur place; USD 24 000 - 32 000; Temps partiel

Résumé du poste

H&R Block, Inc. in Massachusetts is seeking a seasonal Tax Associate to gain tax and client services experience. No prior tax experience required; you'll work with clients to gather information, prepare returns, and answer questions with training from day one. This is an in-person role at a local H&R Block office.

You’ll earn an hourly rate with opportunities to grow knowledge and earnings during tax season, and you can work 15–35 hours per week, with peak periods up to 40 hours.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsabilités

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Connaissances

Customer service

Communication

Problem-solving

Tech familiarity

Formation

High school diploma

Outils

H&R Block Income Tax Course

Description du poste

H&R Block, Inc. in Massachusetts is seeking a seasonal Tax Associate to gain tax and client services experience. No prior tax experience required; you'll work with clients to gather information, prepare returns, and answer questions with training from day one. This is an in-person role at a local H&R Block office.

You’ll earn an hourly rate with opportunities to grow knowledge and earnings during tax season, and you can work 15–35 hours per week, with peak periods up to 40 hours.