Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block; Richmond (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Richmond, VA is seeking a seasonal Tax Associate to start a career in tax and client services, with training from day one. You’ll gather information, prepare returns, and answer questions in person at a local office.

No prior tax experience required. Earn competitive hourly pay ($14.45–$18.00), with higher earnings during peak periods and opportunities to develop tax knowledge and client relationships. This is a local, in-office role.

Qualifications

• Experience in customer-facing roles and explaining information clearly.
• Ability to gather information and identify tax-related needs.
• Willingness to learn tax software and processes.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and offer relevant products.
• Analyze client information and address questions with guidance.
• Teamwork and client-first approach to support office priorities.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

AI tools familiarity

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Richmond, VA is seeking a seasonal Tax Associate to start a career in tax and client services, with training from day one. You’ll gather information, prepare returns, and answer questions in person at a local office.

No prior tax experience required. Earn competitive hourly pay ($14.45–$18.00), with higher earnings during peak periods and opportunities to develop tax knowledge and client relationships. This is a local, in-office role.