Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Vinton (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Virginia. You will meet with clients to gather information, prepare returns with guidance, and answer questions while building strong client relationships.

No prior tax experience is required as training and support are provided from day one. The position offers an hourly rate with potential to earn more as tax knowledge grows, with flexible hours during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based assistants like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Excellent communication

Customer service experience

Problem solving

AI tools proficiency

Education

High school diploma / GED/ equivalent

Tools

Copilot/ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Virginia. You will meet with clients to gather information, prepare returns with guidance, and answer questions while building strong client relationships.

No prior tax experience is required as training and support are provided from day one. The position offers an hourly rate with potential to earn more as tax knowledge grows, with flexible hours during peak periods.