Seasonal Tax Pro: Client-Focused Training

H&R Block, Inc.; Madison Heights (VA); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Virginia. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you gain knowledge and grow in the role. This in-person position requires strong client service skills and teamwork.

Qualifications

• Experience in a service-oriented environment is required.
• Strong communication and active listening skills.
• Comfort using digital tools and systems, including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and explain relevant products and services.
• Address client questions or unique situations with guidance and available resources.
• Collaborate with teammates to support office priorities and client needs.

Skills

Customer service

Communication

Problem solving

Digital tools

Teamwork

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Virginia. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you gain knowledge and grow in the role. This in-person position requires strong client service skills and teamwork.