Seasonal Tax Associate — In-Person, Client-Focused

H&R Block, Inc.; Midlothian (VA); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block in Virginia is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with guidance, and answer questions while building client relationships.

Training and support start Day One, with an hourly pay that rewards your growing tax knowledge. No prior tax experience is required; you’ll learn on the job, earn competitive pay, and have opportunities to increase earnings as you gain expertise and handle more complex

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem solving

AI tools familiarity

Needs assessment / asking questions

Education

High school diploma or GED

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Virginia is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with guidance, and answer questions while building client relationships.

Training and support start Day One, with an hourly pay that rewards your growing tax knowledge. No prior tax experience is required; you’ll learn on the job, earn competitive pay, and have opportunities to increase earnings as you gain expertise and handle more complex