Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Castlewood (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office in Virginia. You will meet clients, gather information, and prepare tax returns with support from experienced teammates. The role emphasizes clear tax explanations, identifying savings opportunities, and building strong client relationships.

No prior tax experience is required as training is provided, with opportunities to earn more as knowledge grows during peak tax season.

Qualifications

• Completion of the required HR Block Tax Course or equivalent.
• Experience interacting with customers in service environments.
• Strong communication and problem-solving abilities.
• Comfort with digital tools and AI-based assistance.

Responsibilities

• Greet and meet clients to gather information on their tax situation.
• Prepare complete tax returns with training and guidance.
• Explain tax information clearly and offer recommendations.
• Identify potential tax savings and relevant products/services.
• Address client questions with problem-solving and teamwork.

Skills

Strong communication skills

Customer service experience

Problem-solving

Explain information clearly

AI tools familiarity (Copilot/ChatGPT)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office in Virginia. You will meet clients, gather information, and prepare tax returns with support from experienced teammates. The role emphasizes clear tax explanations, identifying savings opportunities, and building strong client relationships.

No prior tax experience is required as training is provided, with opportunities to earn more as knowledge grows during peak tax season.