Seasonal Tax Associate - Client-Focused Tax Training

H&R Block, Inc.; Carrollton (KY); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Lexington, KY is hiring a seasonal Tax Associate for in-person, office-based work. You will meet with clients, gather information, and prepare tax returns with guided training.

You’ll explain tax concepts clearly, identify savings opportunities, and support colleagues to deliver excellent client service. The role emphasizes building relationships, using available AI tools, and adapting to peak periods with flexible hours.

Formación

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills.
• Problem-solving abilities and ability to organize information.
• Comfort using digital tools and AI-based tools such as Copilot and ChatGPT.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and suggest relevant products and services.
• Collaborate with staff to support office priorities and client service.

Conocimientos

Customer service

Communication

Problem solving

AI tools

Needs assessment

Educación

High school diploma

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance

Descripción del empleo

H&R Block, Inc. in Lexington, KY is hiring a seasonal Tax Associate for in-person, office-based work. You will meet with clients, gather information, and prepare tax returns with guided training.

You’ll explain tax concepts clearly, identify savings opportunities, and support colleagues to deliver excellent client service. The role emphasizes building relationships, using available AI tools, and adapting to peak periods with flexible hours.