Seasonal Tax Associate — Client-Focused Tax Training

H&R Block; Elkton (KY); Presencial; USD 21 000 - 30 000; Tempo parcial

Resumo da oferta

H&R Block in Kentucky is seeking a seasonal Tax Associate to help clients with tax information, prepare returns, and answer questions. No prior tax experience required; you will receive training from day one and work directly with clients in-person at a local tax office.

You will build relationships, develop tax knowledge, and have opportunities to increase earnings as you grow. The role emphasizes strong customer service, clear communication, and a team-first, client-focused approach.

Qualificações

• Completed H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and ability to identify client needs.
• Problem-solving and information organization.
• Comfort using digital tools including Copilot and ChatGPT.
• High school diploma or GED.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Conhecimentos

Customer service

Communication skills

Problem solving

AI tools familiarity

Formação académica

High school diploma or GED

Income Tax Course (H&R Block)

Ferramentas

Copilot

ChatGPT

Descrição da oferta de emprego

H&R Block in Kentucky is seeking a seasonal Tax Associate to help clients with tax information, prepare returns, and answer questions. No prior tax experience required; you will receive training from day one and work directly with clients in-person at a local tax office.

You will build relationships, develop tax knowledge, and have opportunities to increase earnings as you grow. The role emphasizes strong customer service, clear communication, and a team-first, client-focused approach.