Seasonal Tax Associate — In-Office, Client-Focused Prep

H&R Block, Inc.; Covington (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Lexington, KY. You’ll work in-person at a local tax office, gathering client information, preparing tax returns with training, and addressing client questions to support accurate filings.

No prior tax experience is required. The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and a collaborative, client-first environment during peak tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers in a service environment.
• Strong communication and the ability to explain information clearly.
• Problem-solving skills with the ability to organize information and find solutions.
• Comfort using digital tools and AI-based features.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with guidance from teammates.
• Explain tax information clearly and provide actionable recommendations.
• Identify tax savings opportunities and suggest relevant products.
• Apply problem-solving to client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Clear communication

Problem solving

Digital tools (AI)

Education

H&R Block Income Tax Course

High school diploma / GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in Lexington, KY. You’ll work in-person at a local tax office, gathering client information, preparing tax returns with training, and addressing client questions to support accurate filings.

No prior tax experience is required. The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and a collaborative, client-first environment during peak tax season.