Seasonal Style & Customer Experience Specialist (UES)

Nordstrom Inc; New York (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

401k plan

Medical/Vision/Dental insurance

Job summary

Nordstrom Inc in New York, NY is seeking a Customer Experience Specialist who will wear many hats—greeting customers, assisting stylists, processing merchandise and supporting in-store events. You will quickly identify customer needs, connect them to services like Online Order Pickup, Alterations, Styling and Returns, and maintain a professional, service-driven approach in a fast-paced environment.

Responsibilities include opening/closing the store on some shifts, light cleaning, and keeping

Qualifications

• High level of ownership, accountability and initiative.
• Ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations.
• Ability to quickly adapt to new initiatives, concepts, and services within the store.

Responsibilities

• Greet customers and engage with diverse audiences.
• Understand and meet customer needs across services (Online Order Pickup, Alterations, Styling, Returns, Gift Wrapping).
• Assist back-of-house processes, inventory management and store organization.
• Support events, RSVP tracking and customer data collection.
• Open/close the store and follow security procedures; perform light cleaning duties.

Tools

Microsoft Outlook

Booking Bug

Excel

Job description

Nordstrom Inc in New York, NY is seeking a Customer Experience Specialist who will wear many hats—greeting customers, assisting stylists, processing merchandise and supporting in-store events. You will quickly identify customer needs, connect them to services like Online Order Pickup, Alterations, Styling and Returns, and maintain a professional, service-driven approach in a fast-paced environment.

Responsibilities include opening/closing the store on some shifts, light cleaning, and keeping