Seasonal Store Ops Lead – WOW Customer Experience

Five Below Inc; Dayton (OH); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below Inc. is seeking a Store Manager/ Supervisor in Dayton, OH. The role oversees store operations, trains associates, and delivers a high-energy, fast checkout experience for customers.

You will lead opening/closing duties, manage staff, and drive sales while maintaining strong customer service standards. The position requires at least 1 year of management experience, a high school diploma or equivalent, and the ability to multi-task in a dynamic retail environment.

Qualifications

• Strong communication skills essential.
• Ability to multi-task in a fast-paced environment.
• Creative problem solving and productive thinking.
• Maintain composure under pressure to deliver great service.
• Minimum 1 year of management experience preferred.

Responsibilities

• Wowing customers through personal contact and high service levels.
• Train crew on BEST customer service experience and fast checkout.
• Oversee daily store activities and ensure staff perform well.
• Assist with receiving, unpacking and stocking to optimize floor presentation.
• Act as Manager on Duty, handling store operations and issues.
• Lead opening/closing duties, including cash handling and security.
• Support onboarding and ongoing training of associates.
• Drive sales and control expenses through merchandising and staffing.
• Collaborate with store leadership on merchandising and recovery."],
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Skills

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

People/people management

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below Inc. is seeking a Store Manager/ Supervisor in Dayton, OH. The role oversees store operations, trains associates, and delivers a high-energy, fast checkout experience for customers.

You will lead opening/closing duties, manage staff, and drive sales while maintaining strong customer service standards. The position requires at least 1 year of management experience, a high school diploma or equivalent, and the ability to multi-task in a dynamic retail environment.