Seasonal Store Lead - WOW Customer Service

Five Below; Mentor (OH); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below is recruiting for a Store Crew Leader role in Mentor, OH. You will greet customers, supervise team members, and ensure a fast, friendly checkout experience while assisting with receiving, stocking, and store operations.

The position requires at least a high school diploma (college experience preferred) and strong communication skills. Expect a flexible schedule, potential night/weekend shifts, and opportunities to develop leadership abilities.

Qualifications

• Customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Greet and wow customers with friendly, fast checkout experiences.
• Train crew on customer service standards.
• Oversee daily store activities and staff performance.
• Assist receiving and stocking to keep shelves stocked.
• Act as Manager on Duty and handle opening/closing duties.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Leadership

Education

High School Diploma

College experience preferred

Job description

Five Below is recruiting for a Store Crew Leader role in Mentor, OH. You will greet customers, supervise team members, and ensure a fast, friendly checkout experience while assisting with receiving, stocking, and store operations.

The position requires at least a high school diploma (college experience preferred) and strong communication skills. Expect a flexible schedule, potential night/weekend shifts, and opportunities to develop leadership abilities.