Seasonal Store Ops Lead - Guest Experience

Five Below; Denton (TX); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below in Denton, TX is seeking a store leadership-minded crew member to oversee daily operations and guest experience. You will help train associates, manage tasks, and support a fast, friendly checkout process.

The role requires a High School Diploma or equivalent, 1+ year of management experience, strong communication, and flexibility to work varied hours. Starting hourly pay is $11.50, with growth opportunities within Five Below.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• High school diploma or equivalent; college experience preferred.
• Ability to multi-task and remain composed under pressure.
• Willingness to work flexible hours including evenings, weekends, and overnight shifts if required.

Responsibilities

• WOW customers through personal interaction and provide friendly service at checkout.
• Train crew on the BEST customer service experience and ensure fast, friendly checkout.
• Oversee daily activities of store associates and ensure high performance and service quality.
• Assist receiving, unpacking, and stocking of new merchandise for quick floor placement.
• Occasionally manage opening/closing duties, cash handling, alarms, and store readiness.
• Support onboarding and ongoing training to improve policy knowledge and performance.
• Drive store sales and control expenses by optimizing merchandising and staff performance.
• Collaborate with store leadership on merchandising procedures and recovery efforts.
• Maintain store cleanliness and operations including stockroom and facilities.

Skills

Leadership

Customer service

Verbal communication

Written communication

Multi-tasking

Creativity

Composure under pressure

Flexibility

Cash handling

Point-of-sale system

Education

High School Diploma or equivalent

College experience preferred

Tools

Cash register

Point-of-sale system

Job description

Five Below in Denton, TX is seeking a store leadership-minded crew member to oversee daily operations and guest experience. You will help train associates, manage tasks, and support a fast, friendly checkout process.

The role requires a High School Diploma or equivalent, 1+ year of management experience, strong communication, and flexibility to work varied hours. Starting hourly pay is $11.50, with growth opportunities within Five Below.