Seasonal Store Lead - Holiday Ops & Customer Experience

Five Below; Huntsville (AL); Vor Ort; USD 14.000 - 20.000; Vollzeit

Zusammenfassung

Five Below in Huntsville, AL is seeking an Interim Support Lead to elevate customer experience and support the store leadership team. This hourly, temporary role includes front-end operations, training, and cash management to ensure smooth daily performance.

The role emphasizes leading by example, coaching associates, and maintaining safe, clean conditions while driving sales during peak season. Flexible hours and shift coverage are expected.

Qualifikationen

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Aufgaben

• Ensure crew wow customers with personal contact.
• Train crew on the BEST customer service experience; ensure fast, friendly checkout.
• Oversee daily activities of store associates; ensure duties are performed well.
• Assist with receiving, unpacking, and organizing new stock for quick floor placement.
• Act as Manager on Duty during shifts and take full store operation responsibility.
• Open or close the store; secure cash, lock doors, set alarms, ensure smooth operation.
• Support onboarding and ongoing training of associates on policies and procedures.
• Drive store sales and control expenses by optimizing merchandising and staff performance.
• Partner with store leadership on merchandising procedures and store recovery processes.
• Perform store maintenance and cleanliness tasks.

Kenntnisse

Management experience

Verbal communication

Written communication

Multi-tasking

Creativity

Composure under pressure

Ausbildung

High School diploma or equivalent

College experience preferred

Jobbeschreibung

Five Below in Huntsville, AL is seeking an Interim Support Lead to elevate customer experience and support the store leadership team. This hourly, temporary role includes front-end operations, training, and cash management to ensure smooth daily performance.

The role emphasizes leading by example, coaching associates, and maintaining safe, clean conditions while driving sales during peak season. Flexible hours and shift coverage are expected.