Seasonal Store Lead: Drive Customer WOW & Store Ops

Five Below; Barboursville (WV); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below is seeking an on-site Store Leader to drive exceptional customer experiences and daily store operations. You will train crew on the BEST service basics, oversee staff, and manage opening/closing procedures to ensure smooth daily operations.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail setting. Expect a hands-on leadership position with opportunities to grow within the Five Below network.

Qualifications

• High school graduate or equivalent required.
• College experience preferred.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt in a fast-paced environment.
• Creative thinking and problem solving under pressure.

Responsibilities

• Ensures crew members WOW the Customer through personal contact.
• Trains crew on the BEST customer service experience for fast, friendly check-out.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking and organizing stock for quick floor placement.
• Act as Manager on Duty and handle store operations and staff management.
• Open or close the store as needed, secure cash, lock doors, set alarms.
• Support onboarding and ongoing training of associates on policies and product knowledge.
• Drive store sales and control expenses through merchandising and staff performance.
• Partner with store leadership on merchandising and World Recovery procedures.
• Perform store maintenance such as cleaning, restrooms, and stock room upkeep.

Skills

Leadership

Communication

Multi-tasking

Creativity

Stress management

Education

High School or GED

College experience preferred

Job description

Five Below is seeking an on-site Store Leader to drive exceptional customer experiences and daily store operations. You will train crew on the BEST service basics, oversee staff, and manage opening/closing procedures to ensure smooth daily operations.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail setting. Expect a hands-on leadership position with opportunities to grow within the Five Below network.