Seasonal Store Lead: Customer Experience & Operations

Five Below; Knoxville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Five Below in Knoxville is hiring for an hourly crew supervisor who keeps the store running smoothly and delivers the WOW customer experience.

You will train teammates, supervise operations, assist with receiving, and help manage opening/closing tasks, cash handling, and scheduling. This role requires strong communication, multi-tasking, and a positive attitude to boost sales and maintain a welcoming environment.

Qualifications

• High School Diploma or equivalent.
• College experience preferred.

Responsibilities

• Oversee daily store activities and staff performance to ensure excellent customer service.
• Open or close the store, handle cash, and maintain security procedures.
• Train associates on the BEST customer service experience and policies.
• Assist with receiving and stocking new merchandise for fast on-sell.
• Drive sales by optimizing merchandising and store operations.

Skills

Customer service

Leadership

Multi-tasking

Communication

Education

High School Diploma

College experience

Job description

Five Below in Knoxville is hiring for an hourly crew supervisor who keeps the store running smoothly and delivers the WOW customer experience.

You will train teammates, supervise operations, assist with receiving, and help manage opening/closing tasks, cash handling, and scheduling. This role requires strong communication, multi-tasking, and a positive attitude to boost sales and maintain a welcoming environment.