Seasonal Ski Valet: Mountain Concierge

Sage Restaurant Group; Breckenridge (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Winter housing stipend

Epic local ski pass or end of season-b

End of season bonus

Health savings account

Flexible spending accounts

Life and AD&D insurance

Paid time off

401(k) with employer matching

Employee assistance program

Tuition reimbursement

Hotel and restaurant discounts

Job summary

Hotel Alpenrock, part of Sage Hospitality Group in Breckenridge, Colorado, offers a mountain-luxe experience. Join the Ski Valet team to retrieve, store, and transport ski equipment with care, from first run to après, ensuring a seamless guest experience.

You’ll greet guests, share mountain knowledge, and help create an effortless Alpenrock experience. This role emphasizes energy, enthusiasm, and a passion for hospitality, with opportunities to grow and contribute ideas in a collaborative

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.

Responsibilities

• Meet and greet guests upon arrival with ski equipment.
• Assist guests in unloading their ski equipment from vehicles and safely storing it.
• Tag and track each guest’s ski equipment, ensuring no damage during transport or storage.
• Help guests retrieve their ski equipment when requested, offering courteous service and timely responses.
• Provide directions to ski lifts, lockers, and other hotel amenities related to winter sports.
• Keep ski equipment storage areas organized, clean, and hazard-free.
• Offer information and recommendations on local skiing conditions, mountain trails, and activities.
• Answer guest questions about ski rentals, lessons, and winter activities.
• Ensure all guest ski equipment is handled with care and returned promptly.
• Maintain a welcoming environment in public areas of the hotel.
• Demonstrate confidence, energy, and enthusiasm with guests.
• Pursue training in ski valet service and guest satisfaction.
• Take initiative to offer improvement ideas and recognize good performance.
• Utilize empowerment to exceed guest expectations and resolve issues.
• Collaborate with team members for a seamless guest experience.

Skills

Customer service

English proficiency

Education

HS Diploma

Job description

Hotel Alpenrock, part of Sage Hospitality Group in Breckenridge, Colorado, offers a mountain-luxe experience. Join the Ski Valet team to retrieve, store, and transport ski equipment with care, from first run to après, ensuring a seamless guest experience.

You’ll greet guests, share mountain knowledge, and help create an effortless Alpenrock experience. This role emphasizes energy, enthusiasm, and a passion for hospitality, with opportunities to grow and contribute ideas in a collaborative