Ski Valet – Luxury Mountain Resort Guest Experience

Fairmont Hotels & Resorts; California (MO); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ski and spa pass benefits

Health insurance

401(k)

Mental health support

Employee discount

Academies learning

Career growth

CSR Planet 21

Descrizione del lavoro

Fairmont Hotels & Resorts in Telluride, Colorado, is seeking a Ski Valet to welcome guests, organize ski storage, and provide equipment fitting and guidance on slopes. You will act as a brand ambassador in a luxury mountain resort setting, ensuring guests have a memorable start to their day.

This role requires physical stamina, ability to work weekends, and comfort with winter weather. We offer benefits including ski and spa passes, health insurance, a 401(k), mental health support, staff

Competenze

• A service-focused personality is essential; prior customer service experience is a plus.
• Ability to thrive under pressure in a fast-paced environment.
• Strong communication skills and a professional demeanor.
• Team-oriented mindset with the ability to collaborate effectively with colleagues.
• Flexibility to work weekends as needed.
• Frequent lifting and carrying of up to 50 lbs; occasional lifting of up to 100 lbs.
• Constant standing and walking; frequent kneeling, pushing, pulling, lifting, bending, and twisting.
• Ability to stay focused and engaged during a 10-hour shift.
• Ability to work outside in winter weather conditions.

Mansioni

• Keep the ski storage room organized and updated with current guest information.
• Assist guests and owners with their ski and snowboard equipment, including basic usage and fitting.
• Provide personalized orientation of the area and slopes in a professional, friendly, and engaging manner.
• Maintain a welcoming presence in the ski valet room as a brand ambassador, delivering exceptional service.
• Use reservation software to ensure guest equipment is ready each morning and properly stored afterward.

Conoscenze

Customer service

Communication skills

Teamwork

Flexibility

Stamina

Descrizione del lavoro

Fairmont Hotels & Resorts in Telluride, Colorado, is seeking a Ski Valet to welcome guests, organize ski storage, and provide equipment fitting and guidance on slopes. You will act as a brand ambassador in a luxury mountain resort setting, ensuring guests have a memorable start to their day.

This role requires physical stamina, ability to work weekends, and comfort with winter weather. We offer benefits including ski and spa passes, health insurance, a 401(k), mental health support, staff