Seasonal Ski Valet — Elevate Guests' Mountain Experience

Sage Hospitality; Breckenridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Winter Housing Stipend

Epic Local Ski Pass or End of Season

Health savings and flexible spending

Life and AD&D insurance

Paid time off for vacation, sick time,

401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants

Job summary

Hotel Alpenrock in Breckenridge, Colorado, part of Sage Hospitality Group, seeks a proactive Ski Valet to welcome guests, retrieve, store, and transport ski equipment with care. You’ll share mountain knowledge, assist with directions, and help create an elevated Alpenrock experience from first run to après.

This seasonal role runs mid-November to mid-April, with perks including medical, dental, vision insurance, housing stipend, ski pass or bonus, 401(k) matching, PTO, and employee discounts.

Qualifications

• High School diploma or equivalent.
• Fluent in oral and written English.
• Knowledge of local establishments and the surrounding community.

Responsibilities

• Meet and greet guests upon arrival with ski equipment or other winter gear.
• Assist guests in unloading their ski equipment from vehicles and safely storing it.
• Properly tag and track each guest's ski equipment, ensuring no damage during transport or storage.
• Help guests retrieve their ski equipment when requested, offering courteous service and timely responses.
• Provide directions to ski lifts, lockers, and other hotel amenities related to winter sports.
• Assist in keeping ski equipment storage areas organized, clean, and free from hazards.
• Offer general information and recommendations regarding local skiing conditions, mountain trails, and resort activities.
• Respond to guest questions or concerns about ski rentals, lessons, and local winter activities.
• Ensure all guest ski equipment is handled with care and returned promptly.
• Help maintain a welcoming environment for guests, offering assistance whenever needed in the public areas of the hotel.
• Demonstrate self-confidence, energy, and enthusiasm when interacting with guests.
• Continuously pursue training and development opportunities, especially in areas related to ski valet service, guest satisfaction, and local ski knowledge.
• Take initiative to offer improvement ideas and recognize the good performance of others.
• Utilize empowerment to exceed guest expectations and resolve issues effectively.
• Collaborate with other team members to ensure a seamless and enjoyable guest experience.

Skills

Customer service skills

English fluency

Local knowledge of Breckenridge

Education

High School diploma or equivalent

Job description

Hotel Alpenrock in Breckenridge, Colorado, part of Sage Hospitality Group, seeks a proactive Ski Valet to welcome guests, retrieve, store, and transport ski equipment with care. You’ll share mountain knowledge, assist with directions, and help create an elevated Alpenrock experience from first run to après.

This seasonal role runs mid-November to mid-April, with perks including medical, dental, vision insurance, housing stipend, ski pass or bonus, 401(k) matching, PTO, and employee discounts.