Seasonal Ski Valet (FT & PT Available!)

Sage Hospitality; Breckenridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Winter Housing Stipend

Epic Local Ski Pass or End of Season

Health savings and flexible spending

Life and AD&D insurance

Paid time off for vacation, sick time,

401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants

Job summary

Hotel Alpenrock in Breckenridge, Colorado, part of Sage Hospitality Group, seeks a proactive Ski Valet to welcome guests, retrieve, store, and transport ski equipment with care. You’ll share mountain knowledge, assist with directions, and help create an elevated Alpenrock experience from first run to après.

This seasonal role runs mid-November to mid-April, with perks including medical, dental, vision insurance, housing stipend, ski pass or bonus, 401(k) matching, PTO, and employee discounts.

Qualifications

• High School diploma or equivalent.
• Fluent in oral and written English.
• Knowledge of local establishments and the surrounding community.

Responsibilities

• Meet and greet guests upon arrival with ski equipment or other winter gear.
• Assist guests in unloading their ski equipment from vehicles and safely storing it.
• Properly tag and track each guest's ski equipment, ensuring no damage during transport or storage.
• Help guests retrieve their ski equipment when requested, offering courteous service and timely responses.
• Provide directions to ski lifts, lockers, and other hotel amenities related to winter sports.
• Assist in keeping ski equipment storage areas organized, clean, and free from hazards.
• Offer general information and recommendations regarding local skiing conditions, mountain trails, and resort activities.
• Respond to guest questions or concerns about ski rentals, lessons, and local winter activities.
• Ensure all guest ski equipment is handled with care and returned promptly.
• Help maintain a welcoming environment for guests, offering assistance whenever needed in the public areas of the hotel.
• Demonstrate self-confidence, energy, and enthusiasm when interacting with guests.
• Continuously pursue training and development opportunities, especially in areas related to ski valet service, guest satisfaction, and local ski knowledge.
• Take initiative to offer improvement ideas and recognize the good performance of others.
• Utilize empowerment to exceed guest expectations and resolve issues effectively.
• Collaborate with other team members to ensure a seamless and enjoyable guest experience.

Skills

Customer service skills

English fluency

Local knowledge of Breckenridge

Education

High School diploma or equivalent

Job description

Why us?

Hotel Alpenrock brings a fresh take on mountain hospitality to Breckenridge, Colorado. Inspired by the town's adventurous spirit and gold-rush roots, our four-star service mountain modern hotel delivers authentic local character, and easy access to world-class skiing, hiking, biking, and year-round outdoor adventure. Located at the base of Peak 9 and steps from historic downtown, Hotel Alpenrock is designed to help guests experience the very best of Breckenridge.

As part of Sage Hospitality Group, we believe hospitality is about enriching lives-one experience at a time. Our team members create memorable stays for travelers from around the world while building genuine connections with our guests and our community. Through thoughtful service, collaboration, and creativity, we bring the spirit of Breckenridge to life for every guest who walks through our doors.

We're looking for curious, independent thinkers who bring energy, creativity, and have a passion for hospitality. At Hotel Alpenrock, you'll have the opportunity to grow your career, contribute ideas, and be part of building Breckenridge's newest luxury hotel. If you are here for the outdoors, value great teamwork, and want to create unforgettable experiences, meet us in the mountains.

The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe. This seasonal job is expected to run from mid-November to mid-April and exact dates will be based off of operational needs.

We are fully loaded with perks. Take a look at some of them below:

• Medical, dental, & vision insurance
• Winter Housing Stipend
• Epic Local Ski Pass or End of Season Bonus
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company's 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.

Job Overview

Help guests make the most of their mountain day! As part of our Ski Valet team, you'll provide warm, seamless service by retrieving, storing, and transporting ski equipment with care and efficiency. From the first run to après, you'll anticipate guest needs, share your mountain expertise, and help create an effortless, elevated Alpenrock experience.

Responsibilities

• Meet and greet all guests upon arrival with ski equipment or other winter gear.
• Assist guests in unloading their ski equipment from vehicles and safely storing it.
• Properly tag and track each guest's ski equipment, ensuring no damage during transport or storage.
• Help guests retrieve their ski equipment when requested, offering courteous service and timely responses.
• Provide directions to ski lifts, lockers, and other hotel amenities related to winter sports.
• Assist in keeping ski equipment storage areas organized, clean, and free from hazards.
• Offer general information and recommendations regarding local skiing conditions, mountain trails, and resort activities.
• Respond to guest questions or concerns about ski rentals, lessons, and local winter activities.
• Ensure all guest ski equipment is handled with care and returned promptly.
• Help maintain a welcoming environment for guests, offering assistance whenever needed in the public areas of the hotel.
• Demonstrate self-confidence, energy, and enthusiasm when interacting with guests.
• Continuously pursue training and development opportunities, especially in areas related to ski valet service, guest satisfaction, and local ski knowledge.
• Take initiative to offer improvement ideas and recognize the good performance of others.
• Utilize empowerment to exceed guest expectations and resolve issues effectively.
• Collaborate with other team members to ensure a seamless and enjoyable guest experience.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to see objects and people up close and at a distance.

Must be able to grasp handles, carry bundles and lift packages.

Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, exposure to outside elements, primarily an indoor position.

Benefits

• Medical, dental, & vision insurance
• Winter Housing Stip