Lux Ski Valet & Gear Concierge

Montage International; Big Sky (MT); On-site; USD 25,000 - 39,000; Full time

Job summary

Montage Big Sky is seeking a Recreation Attendant – Ski Valet to deliver exceptional service from equipment fitting and rental to mountain access and storage. You will be a key guest contact, guiding guests through a seamless ski experience with a focus on luxury hospitality and safety.

The ideal candidate thrives in a fast-paced outdoor setting, is service-oriented, detail-focused, and knowledgeable about ski equipment, contributing to memorable guest moments.

Qualifications

• Previous experience in ski rental operations, ski valet services, boot fitting, outdoor recreation, or related guest service roles preferred.
• Experience in a luxury hotel, resort, or ultra-luxury hospitality environment is preferred.
• Boot fitting experience and knowledge of winter sports equipment is preferred.

Responsibilities

• Greet guests warmly and professionally, delivering a personalized luxury resort experience.
• Provide ski and snowboard boot fitting services to ensure comfort, performance, and safety.
• Assist guests with selecting rental equipment based on ability, terrain, and conditions.
• Conduct equipment sizing, fitting, and inspections of skis, snowboards, boots, and related gear.
• Maintain rental records and process transactions using POS and rental management systems.
• Ensure equipment is maintained, organized, and presented to departmental standards.

Skills

Ski rental operations

Ski valet services

Boot fitting

Outdoor recreation

Guest service

Tools

POS systems

Rental management systems

Job description

Montage Big Sky is seeking a Recreation Attendant – Ski Valet to deliver exceptional service from equipment fitting and rental to mountain access and storage. You will be a key guest contact, guiding guests through a seamless ski experience with a focus on luxury hospitality and safety.

The ideal candidate thrives in a fast-paced outdoor setting, is service-oriented, detail-focused, and knowledgeable about ski equipment, contributing to memorable guest moments.