Seasonal Service Associate: Flexible Hours & Perks

Macy's; Cerritos (CA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off and holidays

Job summary

Macy''s At Your Service Center Colleague role in store operations emphasizes delivering a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other tasks while upholding Macy''s service standards.

The position requires multitasking, problem-solving, and a customer-first mindset. Flexibility for nights, weekends, and holidays is key, with a focus on teamwork and hospitality to ensure every customer feels welcome from entry to checkout.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to read and understand employment policies and safety rules in English.
• Strong communication with customers, co-workers and supervisors.

Responsibilities

• Assist customers with checkout, BOPS, returns, and order pickups.
• Keep the pickup and return areas clean and organized for a friction-free experience.
• Promote Macy's loyalty program and encourage use of loyalty benefits.
• Help maintain a clean, inviting shopping space and support team goals.

Skills

Customer service

Multitasking

Communication

Teamwork

Flexibility

Problem solving

Tools

POS system

Handheld devices

Job description

Macy''s At Your Service Center Colleague role in store operations emphasizes delivering a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other tasks while upholding Macy''s service standards.

The position requires multitasking, problem-solving, and a customer-first mindset. Flexibility for nights, weekends, and holidays is key, with a focus on teamwork and hospitality to ensure every customer feels welcome from entry to checkout.