Seasonal Sales Specialist: Elevate Customer Experience

West Elm; Asheville (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Health benefits

Paid vacations

Dental and vision insurance

Job summary

West Elm in Asheville is seeking a energetic Sales Associate to provide a memorable shopping experience, deliver world-class customer service, and share in-depth product knowledge in a fast-paced retail setting.

You will engage customers, drive sales, assist with services like gift wrap and registry, maintain visual presentation, and handle transactions accurately while supporting a collaborative team.

Qualifications

• Provide exceptional customer service and build rapport with shoppers.
• Demonstrate strong product knowledge and explain features/benefits clearly.
• Achieve sales goals while delivering a friendly shopping experience.

Responsibilities

• Provide sincere, friendly, and energetic customer service on the sales floor.
• Maintain knowledge of current promotions and merchandise.
• Assist customers with gifts, registry, and special orders.
• Process transactions accurately at the register.
• Support visual merchandising, signage, and cleanliness standards.
• Restock merchandise and manage backroom organization.
• Collaborate with team to meet daily sales targets and store goals.

Skills

Customer service

Sales excellence

Product knowledge

POS cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

West Elm in Asheville is seeking a energetic Sales Associate to provide a memorable shopping experience, deliver world-class customer service, and share in-depth product knowledge in a fast-paced retail setting.

You will engage customers, drive sales, assist with services like gift wrap and registry, maintain visual presentation, and handle transactions accurately while supporting a collaborative team.