Sales Associate: Elevate Customer Experience & Close Sales

West Elm; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Employee discount

401(k) plan

Paid vacations

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate for West Elm in Sarasota to deliver an exceptional customer experience. You will apply proven selling techniques, maintain product knowledge, and support daily store operations in a fast-paced retail setting.

The role emphasizes achieving sales goals, participating in promotions, and collaborating with a team to ensure an outstanding client experience and visual presentation.

Qualifications

• 1–2 years customer service and retail sales experience; specialty retail is a plus.
• Full-time associates must have open availability to meet business needs.
• Part-Time Flex associates must be available for two weekend shifts and two weekdays.

Responsibilities

• Provide sincere, friendly and energetic customer service embodying World‑Class standards.
• Achieve sales and contest goals; maintain knowledge of current promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, orders and deliveries.
• Use effective selling techniques to build multiple sales and productivity.
• Demonstrate product knowledge including features and benefits.
• Process register transactions and handle returns/exchanges accurately.
• Assist in visual merchandising, signage and lighting maintenance.
• Maintain store cleanliness and stockroom organization.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

Skills

Sales-driven

Team player

Entrepreneurial mindset

Questioning skills

Customer storytelling

Multi-tasking

Goal oriented

Education

High school diploma or equivalent

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate for West Elm in Sarasota to deliver an exceptional customer experience. You will apply proven selling techniques, maintain product knowledge, and support daily store operations in a fast-paced retail setting.

The role emphasizes achieving sales goals, participating in promotions, and collaborating with a team to ensure an outstanding client experience and visual presentation.