Seasonal Sales Associate – Customer Service & Framing

Michaels; California (MD); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Partner discounts

401(k) with employer match

Health insurance

Descripción de la vacante

Michaels in Lexington Park, MD is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and process fast checkouts. You will participate in truck unload, stocking, and merchandising to keep the store well stocked.

Responsibilities include promoting the Rewards program, enrolling customers, supporting Buy Online Pickup in Store and Ship From Store, and ensuring safety and SOP adherence.

Formación

• Retail or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand for long periods.

Responsabilidades

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Retail and/or customer service experience preferred
• Preferred Type of experience the job requires
• Work Environment items (standing, moving, bending, lifting)
• Public retail store setting climate controlled environment

Conocimientos

Customer service

Cash handling

POS experience

Retail experience

Descripción del empleo

Michaels in Lexington Park, MD is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and process fast checkouts. You will participate in truck unload, stocking, and merchandising to keep the store well stocked.

Responsibilities include promoting the Rewards program, enrolling customers, supporting Buy Online Pickup in Store and Ship From Store, and ensuring safety and SOP adherence.