Seasonal Retail Associate: Fast Checkout & In-Store Support

The Michael's Companies; Lexington Park, Northern (MD, KY); Hybrid; USD 21,000 - 24,000; Full time

Job summary

The Michaels Companies in Lexington Park, MD is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience at our store. You will participate in truck unloading, stocking, and maintaining planograms to keep the store well merchandised and in stock.

You will support Buy Online Pickup in Store and Ship From Store processes, enroll customers in the Rewards program, and follow SOPs while promoting a safe, positive shopping

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and perform heavy lifting.
• Team player with a positive attitude.

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Execute cash handling to store standards at checkout.
• Assist with truck unload, stocking, and planogram (POG) maintenance.
• Engage customers in rewards programs and enroll members.
• Support omni-channel processes (BOPIS/SFS) and VOC surveys.
• Follow SOPs and company policies to ensure compliance.
• Maintain store recovery and in-stock conditions; shrink and safety programs.

Skills

Customer service

Cash handling

Communication

Job description

The Michaels Companies in Lexington Park, MD is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience at our store. You will participate in truck unloading, stocking, and maintaining planograms to keep the store well merchandised and in stock.

You will support Buy Online Pickup in Store and Ship From Store processes, enroll customers in the Rewards program, and follow SOPs while promoting a safe, positive shopping