Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Louisville (KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Benefits package

Job summary

Michaels Stores is hiring a store team member in Louisville to assist customers, perform checkout duties, and support in-store programs. You will help customers locate products, explain options, and enroll them in Rewards and Private Label Credit Cards.

The role involves stocking, merchandise recovery, and participation in BOPIS/SFS processes, with emphasis on a positive customer experience and teamwork in a fast-paced retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks in a retail setting.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Handle fast and friendly checkout; cash handling to standards.
• Promote Rewards program and Private Label Credit Cards; enroll customers.
• Educate customers on VOC surveys.
• Assist with Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Maintain store appearance and stock; manage returns and go-backs.

Skills

Customer service

Cash handling

POS system

Stocking

Omni-channel

Team player

Tools

POS software

Job description

Michaels Stores is hiring a store team member in Louisville to assist customers, perform checkout duties, and support in-store programs. You will help customers locate products, explain options, and enroll them in Rewards and Private Label Credit Cards.

The role involves stocking, merchandise recovery, and participation in BOPIS/SFS processes, with emphasis on a positive customer experience and teamwork in a fast-paced retail environment.