Seasonal Retail Associate — Customer Experience

Michaels; Town of Hamburg (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical, dental, vision insurance

Tuition assistance

Flexible spending accounts

Job summary

Michaels Hamburg, NY is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will assist with unloading trucks, stocking shelves, and maintaining a well-merchandised, in-stock store while promoting the Michaels rewards program.

The role involves interacting with customers, following SOPs, and working with the team to meet store standards.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout with cash handling to standards
• Promote and enroll customers in the Rewards program and Private Label Credit Cards
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes
• Participate in truck unloading, stocking, and planogram (POG) duties
• Maintain store recovery and in-stock conditions, including returns and go-backs
• Support shrink and safety programs and adhere to SOPs

Skills

Customer service

Retail experience

Job description

Michaels Hamburg, NY is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will assist with unloading trucks, stocking shelves, and maintaining a well-merchandised, in-stock store while promoting the Michaels rewards program.

The role involves interacting with customers, following SOPs, and working with the team to meet store standards.