Seasonal Retail Associate: Service, Checkout & Stock

Michaels; Rochester (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Rochester, NY is seeking a friendly Store Team Member to help customers find products, explain options and enroll them in Rewards and Private Label Credit Cards. You will assist with checkout and cash handling, restock, and keep the store neat.

The role supports omni-channel services (BOPIS and SFS), participates in truck unloading and shelf replenishment, and helps protect store assets through shrink and safety programs.

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Engage customers in Rewards and Private Label Credit Card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and store recovery to stay well-merchandised and in-stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs and comply with SOPs.

Skills

Customer service

Retail experience

Cash handling

Merchandising

Tools

POS system

Job description

Michaels in Rochester, NY is seeking a friendly Store Team Member to help customers find products, explain options and enroll them in Rewards and Private Label Credit Cards. You will assist with checkout and cash handling, restock, and keep the store neat.

The role supports omni-channel services (BOPIS and SFS), participates in truck unloading and shelf replenishment, and helps protect store assets through shrink and safety programs.