Seasonal Retail Specialist: Customer Service & Framing

Michaels Stores; Everett (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Telemedicine services

Flexible spending accounts

Tuition assistance

Employee discounts

Partner discount programs

Job summary

Michaels is hiring for a store associate in Everett, MA. You will help customers shop, locate products, and provide solutions while ensuring a fast, friendly checkout experience with proper cash handling.

You’ll engage customers in the Michaels Rewards program and Private Label Credit Cards, and support omni-channel tasks like BOPIS and SFS. Physical duties include unloading trucks, stocking, and maintaining planograms.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift/move inventory.
• Must be at least 16 years old per Michaels policy.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout with cash handling to standards
• Encourage enrollments in the Michaels Rewards program and Private Label Credit Cards
• Assist with Omni-channel processes, including Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
• Unload trucks, stock the floor, and maintain planograms
• Maintain store recovery and in-stock conditions
• Adhere to SOPs and company policies

Skills

Customer service

Cash handling

Retail experience

Team player

Job description

Michaels is hiring for a store associate in Everett, MA. You will help customers shop, locate products, and provide solutions while ensuring a fast, friendly checkout experience with proper cash handling.

You’ll engage customers in the Michaels Rewards program and Private Label Credit Cards, and support omni-channel tasks like BOPIS and SFS. Physical duties include unloading trucks, stocking, and maintaining planograms.