Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Weymouth (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Tuition assistance

Job summary

Michaels in Weymouth, MA is hiring a Store Associate to assist customers, keep shelves stocked, and ensure a fast checkout experience. You will help shoppers locate products and enroll them in rewards programs, contributing to a positive store atmosphere.

The role includes truck unloading, merchandising, and omni-channel tasks such as Buy Online Pickup in Store. You will work with store SOPs and safety guidelines, serving as a friendly, reliable team member during nights, weekends and early

Qualifications

• Retail or customer service experience preferred.
• Ability to stand long periods and move around the store.
• Able to lift heavy boxes and work nights, weekends, and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments
• Educate customers on the VOC survey
• Assist with Omni channel processes, including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Complete merchandise recovery and in-stock store maintenance
• Perform Store In Stock Optimization and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company policies
• Interact professionally and be a role model for team members
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels in Weymouth, MA is hiring a Store Associate to assist customers, keep shelves stocked, and ensure a fast checkout experience. You will help shoppers locate products and enroll them in rewards programs, contributing to a positive store atmosphere.

The role includes truck unloading, merchandising, and omni-channel tasks such as Buy Online Pickup in Store. You will work with store SOPs and safety guidelines, serving as a friendly, reliable team member during nights, weekends and early