Seasonal Retail Service & Framing Specialist

michaels; Clearwater (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels Tampa-Clearwater is hiring store team members to deliver friendly customer service, help customers find products, and ensure a smooth checkout experience. You will assist with inventory, merchandising, and store standards to keep the shop well-stocked and welcoming.

Responsibilities include promoting the Michaels Rewards program and credit card enrollments, supporting omni-channel processes like BOPIS and SFS, and cross-training in Custom Framing.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain merchandise recovery and in-stock store conditions.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; interact respectfully with customers and team members.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Job description

Michaels Tampa-Clearwater is hiring store team members to deliver friendly customer service, help customers find products, and ensure a smooth checkout experience. You will assist with inventory, merchandising, and store standards to keep the shop well-stocked and welcoming.

Responsibilities include promoting the Michaels Rewards program and credit card enrollments, supporting omni-channel processes like BOPIS and SFS, and cross-training in Custom Framing.