Seasonal Retail Service and Customer Experience Associate

michaels; Temple (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

401(k) with company match

Medical, dental & vision coverage

Tuition assistance

Flexible scheduling

Job summary

Michaels Temple, PA is seeking a friendly, customer-focused team member to assist shoppers in-store and online. You will handle checkout, stock shelves, and participate in truck unloads and planograms, ensuring a well-merchandised, in-stock store. This role emphasizes customer interaction and accurate cash handling.

Experience in retail or customer service is preferred. The position requires standing for extended periods, mobility around the store, and adherence to company SOPs and safety

Qualifications

• Retail or customer service experience preferred
• Able to stand for long periods and move around the store
• Must satisfy job-related legal requirements for U.S. employment

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout; execute cash handling to standards
• Engage customers in rewards programs and enrollments
• Assist with truck unload, stocking, and planograms (POGs)
• Support omni-channel processes including Buy Online Pickup in Store and Ship From Store
• Maintain store recovery, stock levels, and in-stock conditions
• Promote safety programs and adhere to SOPs and company policies

Skills

Customer service

Cash handling

Merchandise knowledge

SOP compliance

Job description

Michaels Temple, PA is seeking a friendly, customer-focused team member to assist shoppers in-store and online. You will handle checkout, stock shelves, and participate in truck unloads and planograms, ensuring a well-merchandised, in-stock store. This role emphasizes customer interaction and accurate cash handling.

Experience in retail or customer service is preferred. The position requires standing for extended periods, mobility around the store, and adherence to company SOPs and safety