Seasonal Retail Pro: Customer Service & Stock

Michaels; Strongsville (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels is hiring at the Strongsville, OH store. You will deliver friendly customer service, help shoppers find items, and ensure a fast checkout experience with proper cash handling.

You’ll engage customers in Rewards programs and support omnichannel processes like BOPIS and SFS while assisting with truck unloading, stocking, and merchandising. The role requires flexibility to work nights, weekends, and early mornings, with emphasis on maintaining stock and store standards across the floor and

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least sixteen (16) years old in the U.S.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout with cash handling to standards.
• Engage customers in Rewards and Private Label Credit Card enrollments.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Stock, unload trucks, and maintain planograms and in-stock conditions.
• Support store recovery, safety programs, and SOP compliance.

Skills

Retail experience

Customer service

Job description

Michaels is hiring at the Strongsville, OH store. You will deliver friendly customer service, help shoppers find items, and ensure a fast checkout experience with proper cash handling.

You’ll engage customers in Rewards programs and support omnichannel processes like BOPIS and SFS while assisting with truck unloading, stocking, and merchandising. The role requires flexibility to work nights, weekends, and early mornings, with emphasis on maintaining stock and store standards across the floor and