Seasonal Retail Lead — Mountain Lodge, Shenandoah

Shenandoahcareers; Stanley (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Shenandoah National Park is seeking a Seasonal Retail Lead to work with the Retail Manager across multiple locations in Stanley, VA. You will help ensure efficient retail operations, train staff, manage merchandising, and process payments to deliver an outstanding guest experience.

The role requires 2 years of retail and 2 years in leadership, with a focus on local products and ISO quality compliance. This seasonal posting offers a structured schedule, opportunities to build customer

Qualifications

• Education: High School Diploma or equivalent; College Diploma or equivalent experience.
• Experience: Two years retail experience preferred
• Two years leadership or supervisory experience

Responsibilities

• Assist with training of retail staff and backup Retail Manager on days off
• Demonstrate knowledge of merchandise, styling and pricing according to the company’s policies and procedures
• Understand the process, and assist the Retail Manager, with correct NPS markups on all products at all times including deli
• Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers
• Assist with store set up: display and merchandising, inventory levels
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change
• Conduct inventory, restock merchandise and ensure adequate merchandise supply levels working in conjunction with the Retail Manager
• Assist with managing all inventory to keep all items in stock during business hours
• Keep retail spaces organized and clean
• Prepare end of shift report, deposit receipts and cash and advise Retail Manager accordingly
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
• Understand company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas, with a focus on upholding the highest level of quality
• Maintain job related confidentiality
• Actively foster a positive work environment with a focus on teamwork
• Other duties per the Duties checklists and as assigned

Skills

Customer service

Leadership

Teamwork

Communication

Education

High School Diploma

College Diploma or equivalent

Tools

POS system

Retail Pro

Job description

Shenandoah National Park is seeking a Seasonal Retail Lead to work with the Retail Manager across multiple locations in Stanley, VA. You will help ensure efficient retail operations, train staff, manage merchandising, and process payments to deliver an outstanding guest experience.

The role requires 2 years of retail and 2 years in leadership, with a focus on local products and ISO quality compliance. This seasonal posting offers a structured schedule, opportunities to build customer