Seasonal Housekeeping Lead – Shenandoah Park Lodging

Shenandoahcareers; Stanley (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

ExplorUS is seeking a Housekeeping Lead in Stanley, VA to manage housekeeping and public areas for resort guests during the seasonal dates at Big Meadows Lodge and Skyland Resort. Immediate start with multiple location assignments and a dynamic, guest-focused team environment.

The role requires leadership, strong customer service, and the ability to work varied shifts. Prior hospitality and supervisory experience is essential; plan for fast-paced, high-quality cleanliness and safety standards.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years in the hospitality industry required.
• Minimum of 2 years of management experience required.
• Resort/National Park experience preferred.

Responsibilities

• Assist with the management of the housekeeping and public areas department ensuring outstanding service for resort guests.
• Work with the housekeeping team to ensure high standards of cleanliness, hygiene and tidiness in rooms.
• Determine routing schedule and delegate work flow and instructions to cleaning staff on a daily basis.
• Supervising the daily cleaning of assigned tasks, while working alongside staff to ensure the high standards of cleanliness as set forth.
• Follow/lead the schedule of tasks to be completed on a daily basis due to needs.
• Continuously seek and make improvements to the overall housekeeping functions.
• Ensure all staff performing housekeeping functions are properly trained in technique, quality, efficiency and safety.
• Maintain supply levels, orderly supply closets, housekeeping vehicle, & housekeeping home base along with the other housekeeping staff.
• Fill out work orders when needed.
• Deep cleaning of rooms during slow times and as needed.
• Attend staff training sessions and meetings as needed.
• Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties per Duties Checklist and as assigned.

Skills

Customer service

People skills

Communication

Supervision

Physical stamina

Education

High School Diploma

Job description

ExplorUS is seeking a Housekeeping Lead in Stanley, VA to manage housekeeping and public areas for resort guests during the seasonal dates at Big Meadows Lodge and Skyland Resort. Immediate start with multiple location assignments and a dynamic, guest-focused team environment.

The role requires leadership, strong customer service, and the ability to work varied shifts. Prior hospitality and supervisory experience is essential; plan for fast-paced, high-quality cleanliness and safety standards.