Seasonal Retail Customer Service & Framing Associate

Michaels; Superior (AZ); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, and vision coverage

Job summary

Michaels in Superior, AZ is seeking a Store Associate to deliver friendly customer service, help customers shop, and keep shelves stocked. You will assist with checkout and cash handling, enroll customers in Rewards and Private Label Credit Cards, and support omni-channel shopping options.

Responsibilities include truck unload, stocking, planograms, and maintaining in-stock conditions. You’ll participate in store recovery, SISO/AD duties, and follow SOPs while providing a positive customer

Qualifications

• Retail or customer service experience preferred.
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Cash handling

Framing sales

Job description

Michaels in Superior, AZ is seeking a Store Associate to deliver friendly customer service, help customers shop, and keep shelves stocked. You will assist with checkout and cash handling, enroll customers in Rewards and Private Label Credit Cards, and support omni-channel shopping options.

Responsibilities include truck unload, stocking, planograms, and maintaining in-stock conditions. You’ll participate in store recovery, SISO/AD duties, and follow SOPs while providing a positive customer