Seasonal Retail Pro: Flexible Shifts & Benefits

Macy's; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting Buy Online Pickup In Store, returns, and order pickups. The role emphasizes customer-first service, accuracy, and teamwork in a fast-paced retail environment.

Ideal candidates are flexible with shifts, including nights, weekends, and holidays, and comfortable using point-of-sale systems and handheld devices to complete transactions and assist customers throughout their visit.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Read and understand store policies and safety rules in English.
• Make prompt, sound decisions to help customers.
• Communicate clearly with customers and colleagues.
• Meet daily sales goals and learn loyalty benefits.
• Ability to open credit accounts and explain loyalty benefits.
• Enjoy meeting people and teamwork.

Responsibilities

• Assist customers with purchases, returns, and BOPS.
• Keep pickup, return, and display areas clean and organized.
• Process transactions using POS and handheld devices.
• Promote loyalty programs and capture customer information.

Skills

Customer service

Communication

Multitasking

Teamwork

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Handheld devices

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting Buy Online Pickup In Store, returns, and order pickups. The role emphasizes customer-first service, accuracy, and teamwork in a fast-paced retail environment.

Ideal candidates are flexible with shifts, including nights, weekends, and holidays, and comfortable using point-of-sale systems and handheld devices to complete transactions and assist customers throughout their visit.