Seasonal Retail Associate: Fast-Paced Customer & Framing

Michaels Stores; Rochester Hills (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels is seeking a Store Team Member in Rochester Hills, MI to help customers, locate products, and process transactions. You will engage shoppers in rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

Responsibilities include stocking, planograms, merchandise recovery, stock optimization, and adherence to SOPs. Expect a team-focused environment with safety programs and ongoing training.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Job description

Michaels is seeking a Store Team Member in Rochester Hills, MI to help customers, locate products, and process transactions. You will engage shoppers in rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

Responsibilities include stocking, planograms, merchandise recovery, stock optimization, and adherence to SOPs. Expect a team-focused environment with safety programs and ongoing training.