Seasonal Retail Associate - Customer Care & Framing

Michaels; Clifton (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Employee discounts

Tuition assistance

Commuter benefits

Adoption assistance

FSA options

Job summary

Michaels in Clifton, NJ is hiring store team members to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will also assist with truck unload, stocking, and merchandising to keep the store well stocked and inviting.

Role involves omni-channel duties (BOPIS/SFS) and participating in in-store recovery and safety programs. Ability to stand long hours and lift boxes is required; nights/weekends may be required.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand long periods and lift/move merchandise as part of daily duties.

Responsibilities

• Assist customers, help locate products, and provide solutions.
• Provide a fast, friendly checkout experience and handle cash to standards.
• Encourage enrollment in the Rewards program and Private Label Credit Cards.
• Educate customers on VOC surveys and Omnichannel processes (BOPIS, SFS).
• Participate in truck unloading, stocking, and planogram (POG) maintenance.
• Maintain in-stock conditions and merchandise recovery; support safety programs.

Skills

Customer service

Cash handling

Job description

Michaels in Clifton, NJ is hiring store team members to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will also assist with truck unload, stocking, and merchandising to keep the store well stocked and inviting.

Role involves omni-channel duties (BOPIS/SFS) and participating in in-store recovery and safety programs. Ability to stand long hours and lift boxes is required; nights/weekends may be required.