Seasonal Retail Specialist: Fast Service & Customer Help

Michaels Stores; Crofton (MD); Sur place; USD 2 066 000 - 2 480 000; Plein temps

Résumé du poste

Michaels Gambrills, MD is seeking a team member to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will assist with truck unload, stocking, and maintaining a well-merchandised store.

Join the team to engage customers in the rewards program, participate in omnichannel processes, and uphold store recovery standards. Must be 16+ and able to work nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred

Responsabilités

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enrollments
• Educate customers on VOC surveys
• Assist with BOPIS and Ship From Store processes
• Participate in truck unload, stocking and planogram processes
• Ensure store recovery and in-stock conditions; manage returns/go backs
• Support store in-stock optimization and AD set duties
• Assist shrink and safety programs
• Follow SOPs and company policies and standards
• Interact respectfully with customers and colleagues; model Michaels values
• Cross trained in Custom Framing selling and production

Connaissances

Customer service

Description du poste

Michaels Gambrills, MD is seeking a team member to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will assist with truck unload, stocking, and maintaining a well-merchandised store.

Join the team to engage customers in the rewards program, participate in omnichannel processes, and uphold store recovery standards. Must be 16+ and able to work nights, weekends, and early mornings.