Seasonal Retail Associate: Customer Service & Framing

Michaels; Schaumburg (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

Michaels in Schaumburg, IL is seeking a friendly team member to assist customers, manage checkout, and keep the store well-merchandised. You will support unloading and stocking, participate in BOPIS/SFS processes, and promote rewards programs.

This role requires standing for long periods and flexibility for nights/weekends. Ideal candidates have retail or customer service experience, are able to maintain in-stock conditions, and support store recovery with a positive attitude.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand and move around the store for long periods.

Responsibilities

• Assist customers in locating products and providing solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Promote and enroll customers in Rewards, Private Label Credit Card programs.
• Educate customers on VOC surveys and omni-channel processes (BOPIS/SFS).
• Support truck unload, stocking, and planogram compliance.
• Maintain in-stock levels and perform merchandise recovery.
• Participate in store safety and shrink programs.

Skills

Retail experience

Customer service

Job description

Michaels in Schaumburg, IL is seeking a friendly team member to assist customers, manage checkout, and keep the store well-merchandised. You will support unloading and stocking, participate in BOPIS/SFS processes, and promote rewards programs.

This role requires standing for long periods and flexibility for nights/weekends. Ideal candidates have retail or customer service experience, are able to maintain in-stock conditions, and support store recovery with a positive attitude.